The process of LTL transport is not much different from the basic process of other modes of transport, including consignment, carriage, cargo handover and delivery of goods. The only major difference is that there is LTL transport transit. The following is the basic process of LTL transportation with the main LTL mode of transportation - road LTL transportation.

Consignment

For the transportation of less-than-truckload goods, the shipper shall fill in the “carriage of transported goods for LTL cargo”. The waybill must be filled in clearly.

If the shipper voluntarily insured the cargo transportation insurance and insured transportation of the goods, it shall indicate it in the waybill.

The special matters specified by the shipper shall, with the consent of the carrier, entrust the signing of the two parties to take effect.

The packaging of less-than-truckload goods must comply with the regulations and requirements of the State and the transportation department. For goods that do not meet packaging standards and requirements, the shipper should improve the packaging. For goods that will not cause pollution and damage to transportation equipment and other goods, if the shipper insists on the original packaging, the shipper shall indicate in the “Special Items” column that the goods may be damaged by the shipowner.

When consigning dangerous goods, the packaging shall strictly abide by the “Rules for the Transport of Dangerous Goods by Highway” issued by the Ministry of Communications; the transportation shall be easily polluted, easily damaged, perishable and fresh and live, and the packaging shall strictly abide by the agreement between the two parties. Provisions.

No dangerous, embargoed, restricted or valuable items may be entrained in the consignment of ordinary LTL cargo.

The consignor shall submit the relevant certificate at the same time for consignment of government embargo, restricted transportation, and less-than-truckload goods that require public security, health quarantine or other means of transport.

When consigning, the shipper shall affix the label of the goods with the transport number specified in the uniform at each end of each cargo. For goods that require special loading, unloading, stacking, and storage, the storage and transportation instruction signs should be attached to the goods and marked in the “Special Item Column” of the waybill.

Carrier

The carrier shall accept the LTL cargo transportation business and the procedures shall be simple. Promote on-site services, conduct letter and telephone acceptance services. For goods that meet the basic requirements for the carriage of less-than-truckload goods, the goods that are qualified for packaging shall not be refused carriage.

The carrier shall carefully review the accepted LTL cargo and its packaging, waybill and label. If it does not meet the requirements and errors, it shall be submitted to the shipper for improvement and amendment, and the shipper's seal shall be affixed to the important amendment. After the review is correct, the shipping order is stamped on the waybill.

When the carrier has doubts about the LTL cargo, the shipper may be required to unpack the inspection.

The carrier shall fill in the name and document number of the prohibited and restricted goods and public security, health and quarantine certificates, etc. provided by the shipper in the “Calling Station Recording Items” column, and affix the shipping chapter to the certificate, if necessary, The certificate is attached to the waybill, accompanied by the goods, for inspection, and delivered to the consignee after the arrival.

The carrier shall stamp the “Insured Transportation” stamp on the invoice for the goods insured for insured transportation, and shall pay the insured fee as required. For goods with other special requirements, the agreed transportation conditions and special items must be strictly observed.

Cancellation and change

The shipper may cancel the consignment before the goods have been accepted. The carrier shall cancel the cancellation of the handling fee and other expenses incurred as required. Shipping and other unpaid expenses are refunded to the shipper. If the shipper requests to change to the station or the consignee, it is necessary to go through the change procedures and change the label of the goods. The carrier shall pay the change fee according to the regulations, and the shipper shall bear the actual losses caused to the carrier. If the goods have been shipped, they will not be cancelled or changed.

If the carrier cancels the transportation due to the carrier’s responsibility, the carrier shall be exempt from handling fees, refund all miscellaneous charges, and bear the direct actual losses caused to the shipper.

During the transportation of goods, the carrier shall contact the shipper in time due to natural disasters and road blockages, and the carrier shall be dealt with as follows:

1. If the shipper requests to return the goods, it can be transported back free of charge and returned to the freight of the unfinished road section;

2. If the shipper requests to detour or change to the station, the transportation and miscellaneous fees shall be verified and verified;

3. The shipper requires the local unloading of the self-handling, and the return of the unfinished road freight;

4. The carrier shall be kept free of charge for five days during the period of unloading of the goods. Stored in the non-carrier warehouse, the storage costs are borne by the shipper.

Cargo handover

The delivery procedures must be strictly implemented for the shipment, transit and arrival of the goods. The departure station will sign a direct and transit “car-to-car transfer list”, which will be received by a single piece, and the goods will be matched, and the two parties will sign the contract.

Shortage or damage occurs before the goods are shipped, and can be started after being processed by the departure station; the goods will be delayed after the arrival of the goods. Treat them separately as follows:

First, there is no ticket, the arrival station is in line, the handover party signs the ticket on the ticket, and the arrival station queries and handles it. If the arrival station does not match, the handover party will endorse the ticket and the ticket will be returned to the departure station.

Second, there is no ticket, the arrival of the station, should be received, the transfer of the two sides on the list endorsement, and notify the departure station to replenish the invoice; when the station does not match, the handover of the two sides on the list endorsement, the goods returned to the departure station.

Third, the shortage of goods, damage (package damage), may not refuse to accept the goods. The transfer of the two parties to the inspection, re-pound, record the signature, notify the departure station, the arrival of the station, the responsible party compensation.

Fourth, the flow direction is wrong, the more the station is wrong, the ticket, the goods are returned to the station or the ticket is indicated to the station.

Cargo transfer

LTL cargo should be transported as far as possible. Must be transferred, the line should be reasonable. The transfer station shall give priority to the transit goods, and the transfer period shall not exceed two shifts.

The LTL station should announce the transfer station externally. The transfer station shall have a special person responsible for the transfer of the goods, and where necessary, a special transfer warehouse shall be set up.

The transfer station found that the goods had been damaged and should be refurbished and recorded the refurbishment on the waybill and handover list.

The goods found in the transfer station that are inconsistent with the ticket and the goods shall be handled in accordance with the provisions of Article 32.

Delivery of goods

After the arrival of the goods, the arrival station shall promptly send the arrival notice to the consignee and make a record. The consignee picks up the goods with the bill of lading and should stamp the bill of lading. After the arrival of the station to pay the goods, it should also be marked on the bill of lading with the "cargo payment" stamp.

Goods are delivered on a piece-by-piece basis. If the packaging is damaged, the two parties will check the balance and find that the short damage of the goods is compensated by the responsible party. If the goods are sold off, the goods that are difficult to identify must be carefully identified before they can be delivered.

If the bill of lading is lost, the consignee should report the loss to the arrival station in time. After confirmation, the goods can be picked up with valid documents. If the goods have been taken away by others before the loss, the arrival station should cooperate with the search, but is not responsible for compensation.

Within one month after the “Notice of Arrival” is issued, no one will pick up the goods or the receiving party will refuse to accept it. The arriving station shall issue a “Notice of Undeliverable Goods” to the starting station. If it is not received for more than one month, it shall be handled in accordance with the relevant provisions of the State Administration of Economics and Economics (1986) No. 772, “Measures for the Handling of Undeliverable Goods at Ports and Stations”.

In order to maximize the utilization of transportation resources and promote the development of the LTL transportation industry, it is necessary to reduce the transportation cost of the LTL, reduce the transfer rate, and improve the efficiency. At the same time, the radiation range of the LTL business should be further expanded to make more concentrated use of resources.