First, carry out strict certification and inspection of the vehicle source used, familiar with local traffic, and ensure that the car will be taken to the designated loading place within the first time.

1. Road condition information: During the work process, master the local traffic/road condition information, avoid the situation of traffic police deduction or congestion during the driving or driving process. If any of the above occurs, immediately report to the operation department. In order to avoid bypassing or sending another vehicle.

2. Vehicle certification: In the process of bringing the vehicle, the inspection work of the used vehicle should be completed to ensure that the vehicle certificate and telephone number provided for the company are true and valid.

3. Vehicle condition certification: Before arriving at the loading place, it is necessary to ensure that the loading vehicle is dry, clean and has no odor, and the fixed, rainproof and anti-theft facilities are complete, and the vehicle condition is good.

4. Loading time: According to the time agreed with the customer, arrive at the designated loading place in advance or on time, and it is not allowed to appear late in the company's timely adjustment. If you arrive early, park your car in the warehouse, factory or loading area and wait for the parking area.

Second, the on-site operators carefully inspect and check the loaded goods, and are familiar with the loading rules of the goods to ensure that the loaded goods are error-free and damage-free.

1. Checking the goods: According to the task list, carefully check the weight, quantity, volume, and name of the goods shipped. If there is any discrepancy, first report the situation to the customer, raise an objection, and contact the operation department to solve the problem.

2. Loading requirements: Reasonably arrange the use of vehicle space when loading, and place and fix the goods according to customer requirements.

3, loading principle: in accordance with the principle of light weight, first big and then small, high before low, balanced distribution.

4, the goods are placed: irregular goods to ensure the stability of the center of gravity, the rules of goods should be placed in accordance with the requirements of transport conditions.

5, semi-enclosed car requirements: when carrying out rain and brake work, the top part of the top should be plywood protection work, the tarpaulin, crepe cloth should completely cover the goods, and fixed with a large rope, the site operators should check the fixing effect, If it does not meet the requirements, it should be corrected immediately.

6. Box car requirements: Before loading the car, check the sealing condition of the vehicle. After loading the car, it is necessary to carry out rainproof work on the rear part according to the weather conditions, and to ensure the stability of the goods during transportation.

7. Stability: Regardless of the loading of the car and the semi-enclosed car, the cargo should be arranged in steps from front to back, so as to ensure that the cargo is filled with the lower part of the car.

8. Inventories: When the number of points is required, the customers, drivers, and our three parties are required to perform at the same time. After the driver orders the goods, the driver must be responsible for all the losses in the road when signing the contract with the driver.

9. Pre-operation: During operation, experienced on-site operators are required to conduct on-site operations. When necessary, the operation center manager should personally attend the supervision and communicate with the customers to learn more about the customer's situation and lay a solid foundation for future operations.

10, the name of the goods: pay attention to glass products, fragile products company does not insurance, to explain to customers the packaging of important equipment such as machinery and equipment.

Third, carefully sign the "inbound and outbound documents", "delivery receipts" and the vehicle requirements. Guaranteed to be accurate and clear.

1. Time requirement: The transportation time requirement is clearly agreed with the driver on the contract. The time signed with the driver must be 10-24 hours shorter than the time agreed by the customer and our company.

2. Driver contact: The driver is required to ensure the smooth communication, which is beneficial to the monitoring of our company. It is agreed with the driver that the communication cannot be guaranteed. In addition, the driver must be required to report to the operation center immediately in the event of an accident or deduction.

3, obey the company's leadership: enhance customer service awareness. Strictly implement the company's operating rules, accident handling procedures and other operational specifications.

Fourth, accident handling procedures (loading)

1. After the operator arrives at the job site, if it finds that it does not match the “task list”, report it to the operation center manager in time.

2. After receiving the report, the operation center manager first checks whether the customer's delivery notice and the completed “task list” are different. If it is its own reason, it will be corrected quickly. If the customer's shipment does not match the delivery notice, contact the customer to determine the shipment, and if the customer reason, change the task list and notify the operator.

3. After the on-site operator determines the change of the goods, re-fill the logistics power of attorney with the customer or sign the relevant contract. Have the driver sign and confirm the loaded goods.

4. The driver signs and confirms the loaded goods (quantity, specification, tonnage, integrity, etc.).